Support

Shopify Catalog Lens Support

Thank you for using Shopify Catalog Lens.

Shopify Catalog Lens is designed to help Shopify developers, agencies, QA teams, and store owners quickly inspect product, collection, and variant information directly from Shopify storefronts.

Need help?

If you experience any issues while using the extension, have questions about its functionality, or would like to request a feature, please contact us.

Support email
bhutd27@gmail.com

Common issues

Extension is not showing data

Shopify Catalog Lens works only on Shopify storefronts. Verify that the website is powered by Shopify and refresh the page before opening the extension.

Product or collection information not available

Some Shopify themes or custom storefront implementations may limit the data available on the page. In such cases, certain fields may not be displayed.

Admin links not opening

Ensure you have access to the corresponding Shopify store and are logged into the correct Shopify account.

Feature requests

We welcome suggestions for new features and improvements. Potential areas include:

Additional catalog insights
Enhanced variant information
Improved admin navigation
Storefront debugging tools
Developer productivity enhancements

Bug reports

When reporting an issue, please include:

Extension version
Website URL (if applicable)
Browser version
Steps to reproduce the issue
Screenshots (if available)

This helps us investigate and resolve issues more efficiently.

Updates

We regularly improve Shopify Catalog Lens with bug fixes, performance enhancements, and new features to provide a better experience for Shopify professionals.

About Shopify Catalog Lens

Shopify Catalog Lens is a lightweight developer tool that helps users explore Shopify catalog information, including products, collections, variants, handles, identifiers, and related storefront data.

Thank you for using Shopify Catalog Lens.